Simply wow!
Simply wow! From the point of contact to delivery of our worldly goods the customer service, attention to detail and care of our possessions from this outstanding family run business is without doubt the best we have ever seen or experienced. From the initial call to Mat to discuss a quotation where we were moving from Hertfordshire to Cornwall he provided a quote within the hour.
We were not able to confirm the booking immediately as our buyers solicitors were working at a snails pace so we were only able to exchange on the Wednesday and the team were arriving the following day to load for a completion on the Friday (the team arrived on Thursday afternoon, spent 3.5 hrs loading, slept in lorry cab overnight and completed the load on Friday morning).
The lovely lads, Peter and Stuart arrived well dressed, polite and very courteous and were keen to get on even though they had just driven for over 7hrs! The lads assessed the house and its contents and begun the load! Just to add, they were great with our three sausage dogs. They finished up, went for some dinner and slept in the lorry cab overnight outside the house - I provided a key for the house so they had access to our downstairs cloakroom overnight.
They were up bright and early on the Friday and begun loading. They were all done by 10am so got on their way to Cornwall. Mat arranged for he and my lads Peter & Stuart to arrive on Monday morning for the unload into our new home - they arrived at 10am and were all finished and on their way by 12.25pm.
If you are researching a removals company for your big move whether a long or short distance, look no further, I cannot recommend Tremewan Removals enough for their personal touch, five star customer service and care for our possessions. Nothing was too much trouble for this team who go above and beyond to make a very stressful time in one's life so very easy.
Thank you to Mat and his team (Peter & Stuart), missing the lads already - highly recommend